Top 3 Support

Contact Support

If you’re having trouble with your account, creating or sharing a Top 3, notifications, privacy, or anything else in the app, contact us and we’ll be happy to help.

When contacting support, include a brief description of the issue and, if helpful, the device and iOS version you’re using.

Account & Sign-In

If you’re having trouble signing in, creating an account, verifying your email address, or accessing your profile, contact support and we’ll help you troubleshoot the issue.

Creating & Sharing Top 3s

Top 3 lets you create and share ranked lists of your favourite movies, TV shows, albums, artists, songs, books and video games.

If you encounter a problem while creating, editing, publishing or sharing a Top 3, send us a description of what happened.

Following, Likes & Comments

You can follow other people, like their Top 3s and participate in conversations through comments.

If something isn’t working as expected, let us know at support@top3taste.com .

Reporting & Blocking

Top 3 includes tools for reporting content or accounts and for blocking other users.

If you see content or behaviour that you believe violates our Community Standards, you can report it directly within the app.

For additional concerns, contact support@top3taste.com .

Notifications

You can manage Top 3 notification permissions through your iPhone settings.

Delete Your Account

You can permanently delete your Top 3 account from within the app.

Deleting your account permanently removes your account and associated Top 3 data. This action cannot be undone.

If you’re unable to access your account and need assistance with deletion, contact support@top3taste.com .

Delete Your Data

You can delete individual Top 3 lists and comments without deleting your account.

Delete a list: Open the list you want to remove, select the delete option, and confirm your choice.

Delete a comment: Find your comment, select the delete option, and confirm your choice.

Deleting a list or comment removes it from Top 3's active records. Your account, profile, and other lists and comments remain intact.

Your remaining account data is retained while your account is active, unless you delete it or request account deletion.

For assistance with deleting specific information or questions about applicable data retention periods, contact support@top3taste.com .

Privacy

Learn more about how Top 3 handles your information in our Privacy Policy .

Terms of Use

Read the Top 3 Terms of Use .

Community Standards

Top 3 is designed to be a positive place for sharing interests and discovering recommendations.

Read our Community Standards .